- The Operations Question: What is the CEO to do? Wikipedia defines operations management as being concerned with overseeing, designing, and redesigning business operations in the production of goods and services. The goal is to ensure maximum efficiency throughout all departments by using as few resources as possible while still meeting and exceeding the expectations of the customer. Notice that the idea is clear: to design operations and put them into motion.
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Welcome to CEO Watch, where we take stock of the business world's major players, while providing weekly news roundups from the world of Wall Street. Here we profile the CEOs and their firms – those reinventing their companies amid bleak economic times and those unlikely to recover from historic losses. We tally Corporate America's wins and losses while providing insight into the capitalism's insiders. We mean business.